How to Submit a Withdrawal Request
Follow these five steps every time you want to cash out. The process takes under three minutes once your account is verified.
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1
Log In to Your Account
Open the 8www o website or the mobile app. Enter your registered phone number and password. If you use the app, biometric login also works. Make sure you are on the official site — check the address bar before entering your password.
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2
Go to the Cashier Section
Tap your account icon (top right), then select Cashier from the dropdown. On the app, the Cashier button sits on the bottom menu bar. Choose the Withdraw tab — not the Deposit tab.
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3
Select Your Payment Method
Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. The method you pick must match a wallet or account registered in your own name. Using someone else's bKash number will cause the request to be rejected.
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4
Enter the Amount and Confirm
Type the amount you want to withdraw. The minimum is ৳1,000 and the daily maximum is ৳240,000. Double-check the wallet number displayed, then press Confirm Withdrawal. You will see a reference number — keep it in case you need to contact support.
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5
Wait for Processing
Standard processing takes around 37 minutes. During busy match days it can occasionally take a little longer. You will receive a notification once the transfer is complete. If you have not received the funds after two hours, open live chat immediately with your reference number.
KYC Verification: What 8www o Requires Before Your First Payout
You only need to do this once. KYC (identity verification) must be completed before your first withdrawal is released. Submit your documents early — ideally before you place your first bet — so there is no delay when you decide to cash out.
Accepted Identity Documents
- National ID Card (NID)
- Passport
- Driving Licence
Any one of these is enough. The name on the document must match the name on your 8www o account and your bKash/Nagad wallet exactly.
Photo Requirements
- Clear, in-focus photo — no blurring or glare
- Full document visible in the frame, no edges cut off
- Good natural or indoor lighting — no flash washout
- JPG, PNG or PDF format, max 5 MB per file
- No filters, no colour-editing
How to Upload Your Documents
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1
Open Profile Settings
Log in, click your account icon, and go to Profile > Verification. You will see the current status of your KYC check — usually "Pending" on a fresh account.
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2
Choose Document Type
Select one of the three accepted document types from the dropdown. Then choose whether you are uploading a photo taken now or an existing image from your phone's gallery.
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3
Upload Front and Back
Most documents require both sides. Take a photo of the front first, check the preview, then upload. Repeat for the back. For a passport, upload the photo page only.
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4
Submit and Wait for Review
Tap Submit Documents. The compliance team reviews submissions within 24 hours. You will get an in-app notification or SMS when the check passes. If additional documents are needed, the team will contact you via live chat.
Privacy: Your documents are encrypted and stored on secure servers. 8www o only uses them to confirm your identity and comply with financial regulations. Documents are never shared with third-party marketing companies.
Withdrawal Methods Available in Bangladesh
All five payment channels support both deposits and withdrawals. The receiving wallet or bank account must be registered in the same name as your 8www o account.
- Method Minimum Processing Daily Limit
- bKash ৳1,000 ~37 min ৳240,000
- Nagad ৳1,000 ~37 min ৳240,000
- Rocket ৳1,000 ~37 min ৳240,000
- Upay ৳1,000 ~37 min ৳240,000
- Bank Transfer ৳1,000 ~37 min ৳240,000
Processing times apply after account verification. Bank Transfer may occasionally take slightly longer on weekends due to bank batch schedules.
Withdrawal Limits and VIP Tier Upgrades
The standard daily limit is ৳240,000. Reaching higher VIP tiers raises this limit significantly — worthwhile for high-volume players who bet on IPL, BPL or T20 tournaments.
| VIP Tier | Monthly Turnover | Daily Withdrawal Limit | Cashback | Birthday Bonus |
|---|---|---|---|---|
| COPPER | Starting tier | ৳240,000 | 1.4% | — |
| SILVER | ৳80,000 / month | ৳470,000 | 1.5% | ৳800 |
| GOLD | ৳290,000 / month | ৳920,000 | 1.6% | ৳2,800 |
| PLATINUM | ৳1,000,000 / month | ৳1,800,000 | 1.7% | ৳9,600 |
Monthly turnover is counted across all game types. Tier upgrades apply from the first day of the following month. See the Bonus & VIP page for full tier details.
Why Does a Withdrawal Get Rejected — and How to Fix It?
Most rejected requests come down to a small number of fixable issues. Here are the common causes and what to do next.
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KYC not completed. Your first withdrawal is held until the compliance team approves your documents. Upload your NID, Passport or Driving Licence early to avoid this. Review takes up to 24 hours.
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Wallet name mismatch. The name on your bKash or Nagad account must be identical to the name on your 8www o account. Even a slight difference (nickname vs. legal name) triggers a rejection. Update your account name via live chat if needed.
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Active bonus wagering not met. If you claimed a bonus, the wagering requirement must be completed before you can withdraw. The requirement is 7× the bonus amount. Check your remaining wagering requirement in the Bonus section of your account.
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Amount below minimum. The minimum single withdrawal is ৳1,000. Any request below this will be declined automatically. Accumulate a larger balance before withdrawing.
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Daily limit exceeded. If you have already reached the ৳240,000 daily cap (or your VIP tier's higher cap), new requests will queue until midnight resets the counter.
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Incorrect wallet number. A typo in your bKash or Nagad number is an immediate rejection. Always copy-paste or double-check the last four digits before confirming.
What to do after a rejection: Open Cashier > Transaction History, find the failed request, and read the rejection reason. Fix the specific issue listed, then resubmit. If the reason is unclear, contact 24/7 live chat with your transaction reference number.
8www o First Withdrawal: What to Expect
The very first payout from your account takes a little longer because the finance team reviews new accounts manually. Here is the realistic timeline:
| Stage | Typical Time | Notes |
|---|---|---|
| KYC document review | Up to 24 hrs | Faster if submitted during business hours |
| First withdrawal processing | Up to 6 hrs | Once KYC is approved |
| All subsequent withdrawals | ~37 min | Standard processing time |
To avoid any wait, submit your documents as soon as you open your account — before you make your first deposit. By the time you have played through any welcome bonus wagering requirement, your KYC will already be cleared and your first withdrawal will process at normal speed.
If you use the mobile app, you can track document status and withdrawal progress from the app itself without opening a browser. Download details are on the App page.
Questions Players Ask About 8www o Withdrawals
What is the minimum amount I can withdraw from 8www o?
How long does a withdrawal usually take?
Can I withdraw to a bKash number that is not in my name?
Do I have to verify my identity every time I withdraw?
What documents does 8www o accept for identity verification?
I have an active bonus — can I withdraw right now?
What happens if my withdrawal is stuck or delayed?
Is there a daily maximum I should know about?
Ready to Start Playing and Withdraw Your Winnings?
Open an account with 8www o in under two minutes. Deposit from ৳150 via bKash or Nagad, claim your welcome bonus, and when you are ready to cash out, your first withdrawal follows the steps in this guide.